Training Courses

A student may request a refund by emailing admin@triplemsecurity.com at least seven calendar days before the scheduled course begins. Approved refunds may be reduced by nonrefundable payment-processing charges to the extent permitted by law.

Requests received fewer than seven calendar days before the course begins may be eligible for one transfer to another available course date instead of a refund.

No refund will ordinarily be issued after:

• The student has accessed substantial digital course content.
• A live class has started.
• The student has attended any part of the scheduled training.
• The student has attempted an examination.
• A certificate has been issued.
• The student is removed for cheating, account sharing, falsifying attendance, disruption, or unsafe conduct.

Missed Classes and Technical Problems

Students are responsible for arriving on time and maintaining the equipment and internet access required for virtual instruction. Missing class, arriving late, leaving early, failing an attendance check, or experiencing a student-side technical problem does not automatically qualify for a refund.

Triple M Security LLC may, at its discretion, offer an approved makeup session or transfer when space and scheduling permit.

Company Cancellation

If Triple M Security LLC cancels a class and does not offer an acceptable replacement date, the affected student may choose a course credit or refund of the amount paid for the canceled class.

Duplicate or Incorrect Charges

Suspected duplicate or incorrect charges should be reported promptly to admin@triplemsecurity.com with the student’s name, course, transaction date, and order number. Do not email complete payment-card information.

Security Services and Other Purchases

Refund or cancellation terms for security services, group training, customized instruction, or other contracted services will be governed by the applicable written agreement, proposal, or invoice.

Processing

Approved refunds will be returned, when reasonably possible, to the original payment method. Processing time may depend on the bank or payment provider.

Contact

Triple M Security LLC
Georgia
Telephone: (770) 284-1049
Email: admin@triplemsecurity.com